I utilize a drop shipping company called Printful to order a majority of my merchandise on demand.
Shipping Policy Digital Goods After you purchase a digital product you will receive an email with your goods.
Tangible Goods All products are printed on demand and many are shipped out within a couple business days. When buying multiple kinds of products at checkout such as mugs and apparel, you should know that they are often sent separately since they are made at different facilities.
Average shipping times:
USA: 5-7 business days
Canada: 7-12 business days
International: 10-20 business days
International shipping: International shipments may incur customs fees. The final fee is usually based on a variety of factors like weight, value, and size so if you live in a country where you normally gave to pay a standard customs fee, be prepared for that extra cost.
Order never arrived: If your order didn't arrive, please be sure to let me know. Be sure to check your shipping confirmation and check that you've entered the correct address. If the address was incorrect, I can send you a replacement to the correct address. If the shipping address was correct, please contact me with your order information that way I can try to replace your order.
Returns Policy Damaged items: If your item(s) arrive damaged, please contact me for a replacement at no charge. We have a 14 day replacement policy. If you don't get ahold of me by then, I can no longer offer a replacement for free. When contacting me, please be sure to provide photos and your order information.
Tangible items: There are no refunds or returns for items unless they damaged or get lost in the mail. Since everything is printed on demand, we don’t have storage or inventory to exchange an item. Please make sure to double check the size guide before ordering to make sure your apparel fits perfectly.
Digital items: There are no refunds or returns for digital goods.